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Shout out your " dog lover", esp "corgi lover" identity
Improve other people's mood who notice the tiny cuteness
Great conversation starter
Bring your love for corgi everywhere
Makes a great personalized corgi gift
Reviews
Jane B.
First, I must mention the outstanding customer service! Any problems are resolved within a 24 hour time slot. Exceptionally cordial and upbeat. It's actually a pleasant experience. I felt like I had a new friend in Angel. Even received a picture of the real Nayo that I passed on to my grandchild.
She is all about corgis even though she doesn't own a dog. She now has the onesie, which is made of a soft material and looks adorable on her. The head band is also beautifully designed. Both are a bit large for her small frame, but she loves them.
The last corgi item ordered is the tricolor corgi metal ear studs. They arrived damaged in the soft packaging, but the problem was immediately resolved by Angel. Replacement arrived in a small box along with corgi magnet.
I also ordered the husky luggage tag for her younger sister. She displays it on her bicycle handlebars. She is hoping to get back in school shortly to display it on her book bag.
Again, this company deserves an A+ for serious customer service!
First, I must mention the outstanding customer service! Any problems are resolved within a 24 hour time slot. Exceptionally cordial and upbeat. It's actually a pleasant experience. I felt like I had a new friend in Angel. Even received a picture of the real Nayo that I passed on to my grandchild.
She is all about corgis even though she doesn't own a dog. She now has the onesie, which is made of a soft material and looks adorable on her. The head band is also beautifully designed. Both are a bit large for her small frame, but she loves them.
The last corgi item ordered is the tricolor corgi metal ear studs. They arrived damaged in the soft packaging, but the problem was immediately resolved by Angel. Replacement arrived in a small box along with corgi magnet.
I also ordered the husky luggage tag for her younger sister. She displays it on her bicycle handlebars. She is hoping to get back in school shortly to display it on her book bag.
Again, this company deserves an A+ for serious customer service!
Thanks for shopping at NAYOTHECORGI
If you are not entirely satisfied with your purchase, we're here to help.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at shoputopiainc@gmail.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nayothecorgi.com and send your item to:
Shop Utopia Inc
1492 E.Francis St Suite B, Ontario CA 91761.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to:
Shop Utopia Inc
1492 E.Francis St Suite B, Ontario CA 91761
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
